Matrix UNIFIED COMMUNICATION SERVER for Enterprise
Today’s dynamic enterprise environment requires smarter communication solutions for diversified roles of employees. Flexible device usage and round-the-clock connectivity are the requirement for the mobile workforce to have a consistent in-office experience while working from home, between appointments or on the move. Increasing competition, flexible workplaces, and timings require the need for more collaborative communication solutions for in-office and the mobile workforce. With Collaboration and Mobility as the key aspects of business communications, the term “Unified Communication” has been evolved. Presenting, the SARVAM UCS - the unified communication solution of choice for modern enterprises.
The Matrix UCS is an enterprise-grade Unified Communication solution that offers Collaboration, Communication, Messaging, and Mobility. The Matrix UCS brings diverse users from multiple locations to a common platform for real-time collaboration and communication. The users have options of using either Touch desk-phones or UC Client applications on their smartphones-tablets (Android/iOS) of their choice. With universal connectivity and advanced call management, Matrix UCS improves an organization's agility and productivity.
The Matrix UCS is a business Unified Communication solution designed to offer enhanced UC experience to the users. It is an ideal Phone System for offices and enterprises. The Matrix UCS unifies all the communication networks and devices to provide the user flexibility of accessing the calls, messaging and voicemails from any of the devices irrespective of their location. These attributes made it a must-have solution for Businesses, Hotels, Hospitals, Manufacturing Units, Retail Chains, and Banks. By leveraging the power of Unified Communications, different sized businesses can boost collaboration between mobile and in-office employees and in turn has a positive impact on responsiveness to customers.
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Matrix UCS SME
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Matrix UCS ENT
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Key Features
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Abbreviated Dialing (Global and Personal) Access Codes (Programmable)Account Codes (Forced) Alarm-multiple Alarms (Time, Daily, Future Date and Time, Remote) Alarm-snooze Allowed and Denied Lists Alternate Number Dialing Anonymous Call Rejection (SIP) Auto Call Back (Busy, No Reply) Auto-Configuration for SIP Phones and UC Clients Auto Redial Auto-attendant (9 Concurrent Calls) Background Music (DKP and SLT) Backup SMDR Backup System Configuration Backup System Software Barge-in BLF Boss Ring Bulk SMS Call Budget on Extensions Call Budget on Trunks Call Cost Calculation Call Duration Control Call Follow Me Call Forward (Busy, No Reply, Dual Ring and to External Number) Call Park (General and Personal Orbit) Call Pick Up (Group and Selective) Call Progress Tones (Programmable) Call Splitting Call Taping Call Transfer (Screened, On Busy, While Ringing, Trunk to Trunk) Calling Line Identification and Presentation (CLIP) Calling Line Identity Restriction (CLIR) Cancel All Station Features Class of Service (COS) CLI based Routing Closed User Group (With/Without Exchange ID) Conference – Multiple Participants Conference Dial-in Conflict Dialing Continued Dialing Conversation Recording Date and Time Format Daylight Saving Time (DST) Day-Night Mode Department Call Digest Authentication (on SIP) Direct Dialing-in (DDI on T1/E1/PRI) Direct Inward Dialing (DID) Direct Inward System Access (DISA) Direct Station Selection Console (DSS Console) |
Distinctive Rings Do-Not-Disturb (DND) Do-Not-Disturb (Remote) Dual Ring Dynamic DNS (DDNS) Dynamic Lock (Manual) Email Notification (VMS) Email to SMS and Vice Versa Embedded Registrar and Proxy Servers (SIP Server) Emergency Calls Detection and Reporting Emergency Conference Emergency Number Dialing ETERNITY-COSEC Integration External Call External Call Forward (ECF) Fax over IP (T.38 Relay and Pass-Through) File Transfer Protocol Flexible Numbers (Up to 6 Digits) Forced Answer Help Desk Hold Hot Desking Hot Outward Dialing (With/Without Number, With/Without Delay) Hotline (Immediate and With Delay) Hunting/User Group IM (Chat) IM to SMS and Vice Versa Installation Wizard Internal Call Internal Call Restriction Interrupt Request IPv6 Ready Last Caller Recall Last Number Redial Least Cost Routing (Number, Time and Service Provider to Service Provider, Carrier Pre-Selection) Live Call Screening (VMS) Live Call Super Vision Logical Partitioning Maturity (Polarity Reversal, Delay, CPD) Meet Me Paging Menu-based Command (DKP) Message Wait Indication (LED, Shuttered Dial tone, Voice Message) Missed Call Log Mobile Port (GSM/3G Port) Multi-stage Dialing Music-On-Hold Mute Name Programming (Station, Trunk) NAT and STUN (VoIP) Network Selection (GSM) Off-hook Alert (DKP) Online SMDR Operator (Single, Multiple) |
Override Paging (Internal) Peer-to-Peer Calling Presence Sharing Priority (Intercom and Trunk) Privacy Programming the System (Using SLT, DKP, Ethernet Port) Property Management System (PMS) Interface Quick Dial Raid Real-Time Clock Region Selection Remote Alarm Remote Call Forward Remote Programming Return Call to Original Caller (RCOC) Room Monitor Routing Group Secure RTP Selective Trunk Access Self Ring Test Shared Call Appearance SIP and RTP QoS (VOIP) SIP over TCP and TLSS SMDR Posting (Call Accounting System Interface) SMS on No Reply Software Upgrade Station Groups Station Message Detail Record (Incoming, Outgoing, and Internal - 12000 Records) Station Name System Activity Log and Display System Administrator (SA) Mode System Engineer (SE) Mode System Fault Log System Security (Password/Auto blacklist/Whitelist/Trusted IP Addresses/Interface Access Restrictions) Time Tables Time Zone Display Toll Control Trunk Access Group Trunk Auto Answer Trunk Connectivity (BRI) Trunk Connectivity (GSM/3G) Trunk Connectivity (T1/E1/PRI) Trunk Connectivity (TWT or CO) Trunk Connectivity (VOIP - SIP based) Trunk Reservation User Absent/Present Video Calling Virtual Stations Voicemail Voice Prompts for Tones Walk-in Class of Service (Single/Multiple calls) Web-based Programming |
Solution
Compare Models
| ETERNITY GENX | ETERNITY MENX | ETERNITY LENX | |
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| Compatible Server Software | Matrix UCS SME | Matrix UCS ENT | Matrix UCS ENT |
| VOIP (SIP) Trunks | 99 | 99 | 99 |
| GSM/3G Trunks | Up to 40 | Up to 64 | Up to 64 |
| CO Ports | Up to 64 | Up to 128 | Up to 128 |
| VOIP (VOCODER) Channels | Up to 128 | Up to 248 | Up to 248 |
| ISDN T1/E1 PRI Channels | Up to 240 Ch. (8 Ports) | Up to 240 Ch. (8 Ports) | Up to 1200 Ch. (24 Ports) |
| ISDN BRI Channels | Up to 64 Ch. (32 Ports) | Up to 64 Ch. (32 Ports) | Up to 64 Ch. (32 Ports) |
| IP Subscribers | Up to 999 | Up to 2000 | Up to 2000 |
| Digital Subscribers | Up to 96 | Up to 128 | Up to 128 |
| Analog Subscribers | Up to 240 | Up to 512 | Up to 1296 |
| Voice Mail Channels | Up to 64 | Up to 64 | Up to 64 |
| Power Supply | 100-240 VAC, 47-60Hz 48VDC +20% to -15% | 100-240 VAC, 47-60Hz 48VDC +20% to -15% | 48VDC +20% to -15% |
| Redundancy | No | Yes (AC and DC Power Supply and CPU Card) | Yes (DC Power Supply and CPU Card) |
| Hot-Swap | No | Yes (For Expansion Cards) | Yes (For Expansion Cards) |
| Installation | 19” Rack Mount with 4U Enclosure Wall Mount Table Top |
Wall Mount Table Top |
19” Rack Mount with 16U EnclosureWall Mount Table Top |
Have more questions about Matrix Telecom products or need to purchase? Call us at 410-583-1701 or email us at questions@pulsesupply.com.