ETERNITY NENX - NEXT GENERATION IP-PBX

In today’s competitive business scenario, small businesses need an efficient phone system that can increase employee productivity, reduce telephony costs and provide high-end call management features. Matrix ETERNITY NENX is a next-generation IP-PBX system for small offices/businesses having up to 66 users. A small yet powerful IP-PBX, ETERNITY NENX provides all-business-class telephony features to be productive, look professional and enhance customer services.

BENEFITS

Scalable Systems
The scalable platform of ETERNITY PE allows users to start from the exact number of trunk and extensions and extend its capacity in the future. ETERNITY PE6SP is expandable up to 48 TDM users and up to 50 IP users.

Control Call Costs
The range of cost control features helps to optimize the use of system resources and reduces monthly telephony bills considerably.

• Call Budgeting on Trunks and Extensions
• Toll Control for Authorized Usage of Trunk Line Resources
• Call Duration Control to Limit Unwanted Lengthy Conversations
• Least Cost Routing for Lowest Call Costs
• Mobile CUG for Office and Field Workers for Free Calling

Improve Staff Productivity
ETERNITY NENX offers all convenience features and productivity-enhancing tools as available to enterprise users.

• Auto Redial Saves Time Spent in Dialling of a Busy Number
• Distinctive Ringing Helps Prior Identification of an Incoming Call
• Conference Helps Quick Decision Making and Reduces Delays
• Hot Line Feature Helps Quick Connectivity to a Trunk or an Extension
• Priority Ensures Calls from Important Numbers are Served First

Extend Business Reach
Mobile workers can utilize the full capabilities of the ETERNITY NENX phone system on their mobile phones. This enhances customer responsiveness and helps in quick decision making.

• Remain Connected with Office Communications through Mobility Features
• Share Voice Mail, Dial Plan, and Class of Services from Mobile
• Use Mobile, Laptop or PDA as Mobile Extensions
• Hold/Transfer calls and initiate conference calls to provide better solutions to the Customers

Future Proof Solution
The state-of-the-art design and modular architecture allow connecting optional interfaces in the same platform as and when required.

• Add or Remove Interface or User Capacity as Required in Future
• Optional and Field Pluggable Interface Modules
• Open Standard SIP Support
• Built-in Call Routing Gateway Features

Ease of Management
Eliminate the need for dedicated IT staff. Users can make minor changes on their own, such as allocating class of services, adding or removing extensions, configuring voice mail and more.

• Web-based Local and Remote Management
• Multiple Language Support
• System Localization as Per Country Specific Parameters
• Password Protected Access

Key Features

Converged Platform
ETERNITY NENX is a true convergence of communication technologies with integrated interfaces for FXO (CO), GSM/3G and VOIP networks. ETERNITY NENX intelligently selects the most cost-effective route to place local, mobile or long-distance calls and reduces telephony costs.

LDAP Client Support
LDAP (Lightweight Directory Access Protocol) is an application protocol used by the system for accessing and maintaining information services for the distributed directory over an IP network. You can access the central LDAP directory of the organization using your system.

Flexible Phone Options
ETERNITY NENX offers flexibility to choose from convenient phone options such as Analog phones, IP phones and Mobile phones as office extensions to communicate from the device of user’s choice.

Modular Architecture
ETERNITY NENX comes in the standard configuration of CO Lines with Analog extensions to fulfill the essential requirements of start-up businesses. ETERNITY NENX flexibly accommodates the growing communication requirements with optional interface modules such as GSM, UMTS (3G), VOIP Server, Voice Mail, and Door Phone to integrate into the same platform in the future.

COSEC Door Integration
Integrating TELECOM and COSEC systems will result in Building Intercom solution, for commercial and residential buildings, such as shopping malls, residential apartment blocks and gated communities. NENX can be integrated with COSEC Door Controllers over IP to allow or deny access through terminals.

Enterprise-Grade Features
ETERNITY NENX - VOIP Phone System for Small Businesses is embedded with advance functionalities and productivity-enhancing features of enterprise-grade phone systems.

VOIP Telephony
Many small businesses are embracing VOIP in their day-to-day office communication realizing the cost benefits and flexibilities offered by VOIP. ETERNITY NENX - VOIP PBX system sends all long-distance calls via data packets over the internet instead of traditional telephony networks.

• Open Standard SIP
• IP Trunks and Extensions
• Presence Indication and IM
• Peer-to-Peer Calling
• Dynamic DNS client
• VoIP over UMTS (3G)
• Call Forking
• Fax over IP (T.38 and Pass-through)

Voice Mail and Integrated Auto-attendant
ETERNITY NENX - EPABX system for small office ensures the uniform treatment to all customers with efficient routing and handling of calls, round-the-clock.

• 4 Auto-attendants with Voice Guidance
• 32 Users and 5 Group Mailboxes
• Personalized Greetings and Messages
• Greetings by Day, Night and Holidays
• Voice Mail to Email Notification
• Conversation Recording up to 1152 Hours

Mobile Extensions
Reaching the mobile workforce on a daily/hourly basis using traditional telephony networks such as POTS (CO) and GSM results in a significant increase in communication costs. The advanced mobility feature of ETERNITY NENX enhances the user’s flexibility to stay in touch with office communications utilizing system resources from the field.

Mobility Inside the Office
ETERNITY NENX replicates the PBX features available on desk phone to Wi-Fi handsets with SIP support. This enables workers to roam within campus, cafeteria or anywhere in the office within the reach of wireless local area network (WLAN) coverage.

Mobility Outside the Office
When the employees are out of office premises– at customer premises, remote sites or anywhere, they can use standard mobile phones as office extensions to stay connected with the office users and customers. All convenience features, preferences and settings available on a user’s desk phone follow on the user’s Wi-Fi and Mobile extensions. Dialing by Extension Number, Trunk Access for Outbound Calls, Caller ID, Call Transfer, Auto-attendant, Voice Mail, Conference, and many more PBX features allows seamless on-site and off-site user mobility.

Web-based Management
ETERNITY NENX offers a simple to use and intuitive web-based management wizard. Anyone with basic technical know-how and computer skills can easily configure and program ETERNITY NENX features for day-to-day operations. This makes troubleshooting a lot easier with its ability to program it from any part of the world. Basic features and settings are easy to understand and most of them can be configurable by the user themselves.

Applications

Specifications

Have more questions about Matrix Telecom products or need to purchase? Call us at 410-583-1701 or email us at questions@pulsesupply.com.